Support

Email support@kapiworks.com.

What to sendCopy Anchor Link

• The X-Request-Id of each failed call. Owners and admins also see request IDs on the API keys page in Works Studio.
• The time of the call, in UTC, and the endpoint.
• The status and the error code you received.
• Your company's name, and the receiving company named on the key.

Do not send the API key, or rows of company data. If a key may have been exposed, ask the company's owner or admin to revoke it in Works Studio first.

Before you writeCopy Anchor Link

• Errors lists what to do for each code.
• Rate limits explains 429 answers and the RateLimit headers.
• Keeping data in sync covers paging, snapshots and retries.