{
  "schema": "kapi.works.bundle/1",
  "files": {
    "kapi-works.json": {
      "$schema": "https://docs.kapiworks.com/schemas/package-2.json",
      "schema": "kapi.works.package/2",
      "sdk": "2.0",
      "id": "quick-refresher",
      "kind": "course",
      "courseType": "quick-refresher",
      "title": "course.title",
      "summary": "course.summary",
      "languages": {
        "default": "en-GB",
        "files": {
          "en-GB": "words/en-GB.json"
        }
      },
      "view": {
        "player": "course",
        "line": "1.0"
      },
      "context": {
        "company.name": "required",
        "contacts.reception": "optional"
      },
      "sources": [
        {
          "title": "Sample guide: looking after visitors",
          "sha256": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237"
        }
      ]
    },
    "content.json": {
      "$schema": "https://docs.kapiworks.com/schemas/content-2.json",
      "schema": "kapi.works.content/2",
      "lessons": [
        {
          "id": "before-they-come",
          "title": "before-they-come.title",
          "minutes": 3,
          "pages": [
            {
              "id": "before-they-come-list",
              "title": "before-they-come-list.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "visitor-list"
                }
              ]
            },
            {
              "id": "before-they-come-wifi",
              "title": "before-they-come-wifi.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "guest-wifi"
                }
              ]
            }
          ]
        },
        {
          "id": "on-the-day",
          "title": "on-the-day.title",
          "minutes": 3,
          "pages": [
            {
              "id": "on-the-day-arrival",
              "title": "on-the-day-arrival.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "arrival"
                }
              ]
            },
            {
              "id": "on-the-day-meeting",
              "title": "on-the-day-meeting.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "meet-them"
                }
              ]
            },
            {
              "id": "on-the-day-step-away",
              "title": "on-the-day-step-away.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "step-away"
                }
              ]
            }
          ]
        },
        {
          "id": "when-they-leave",
          "title": "when-they-leave.title",
          "minutes": 3,
          "pages": [
            {
              "id": "when-they-leave-sign-out",
              "title": "when-they-leave-sign-out.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "sign-out"
                }
              ]
            },
            {
              "id": "when-they-leave-badge",
              "title": "when-they-leave-badge.title",
              "blocks": [
                {
                  "type": "question",
                  "question": "missing-badge"
                },
                {
                  "type": "contact",
                  "contact": "reception"
                }
              ]
            }
          ]
        }
      ]
    },
    "questions.json": {
      "$schema": "https://docs.kapiworks.com/schemas/questions-2.json",
      "schema": "kapi.works.questions/2",
      "questions": [
        {
          "id": "visitor-list",
          "kind": "choice",
          "prompt": "visitor-list.prompt",
          "situation": "visitor-list.situation",
          "explanation": "visitor-list.why",
          "answer": "add",
          "choices": [
            {
              "id": "nothing",
              "text": "visitor-list.nothing",
              "feedback": "visitor-list.nothing.why"
            },
            {
              "id": "add",
              "text": "visitor-list.add",
              "feedback": "visitor-list.add.why"
            }
          ]
        },
        {
          "id": "guest-wifi",
          "kind": "choice",
          "prompt": "guest-wifi.prompt",
          "situation": "guest-wifi.situation",
          "explanation": "guest-wifi.why",
          "answer": "guest",
          "choices": [
            {
              "id": "staff",
              "text": "guest-wifi.staff",
              "feedback": "guest-wifi.staff.why"
            },
            {
              "id": "guest",
              "text": "guest-wifi.guest",
              "feedback": "guest-wifi.guest.why"
            }
          ]
        },
        {
          "id": "arrival",
          "kind": "multi",
          "prompt": "arrival.prompt",
          "situation": "arrival.situation",
          "explanation": "arrival.why",
          "answer": [
            "sign-in",
            "badge"
          ],
          "choices": [
            {
              "id": "sign-in",
              "text": "arrival.sign-in",
              "feedback": "arrival.sign-in.why"
            },
            {
              "id": "find-you",
              "text": "arrival.find-you",
              "feedback": "arrival.find-you.why"
            },
            {
              "id": "badge",
              "text": "arrival.badge",
              "feedback": "arrival.badge.why"
            }
          ]
        },
        {
          "id": "meet-them",
          "kind": "choice",
          "prompt": "meet-them.prompt",
          "situation": "meet-them.situation",
          "explanation": "meet-them.why",
          "answer": "go-down",
          "choices": [
            {
              "id": "send-up",
              "text": "meet-them.send-up",
              "feedback": "meet-them.send-up.why"
            },
            {
              "id": "go-down",
              "text": "meet-them.go-down",
              "feedback": "meet-them.go-down.why"
            }
          ]
        },
        {
          "id": "step-away",
          "kind": "choice",
          "prompt": "step-away.prompt",
          "situation": "step-away.situation",
          "explanation": "step-away.why",
          "answer": "colleague",
          "choices": [
            {
              "id": "alone",
              "text": "step-away.alone",
              "feedback": "step-away.alone.why"
            },
            {
              "id": "colleague",
              "text": "step-away.colleague",
              "feedback": "step-away.colleague.why"
            }
          ]
        },
        {
          "id": "sign-out",
          "kind": "choice",
          "prompt": "sign-out.prompt",
          "situation": "sign-out.situation",
          "explanation": "sign-out.why",
          "answer": "walk",
          "choices": [
            {
              "id": "walk",
              "text": "sign-out.walk",
              "feedback": "sign-out.walk.why"
            },
            {
              "id": "alone",
              "text": "sign-out.alone",
              "feedback": "sign-out.alone.why"
            }
          ]
        },
        {
          "id": "missing-badge",
          "kind": "choice",
          "prompt": "missing-badge.prompt",
          "situation": "missing-badge.situation",
          "explanation": "missing-badge.why",
          "answer": "tell",
          "choices": [
            {
              "id": "wait",
              "text": "missing-badge.wait",
              "feedback": "missing-badge.wait.why"
            },
            {
              "id": "tell",
              "text": "missing-badge.tell",
              "feedback": "missing-badge.tell.why"
            }
          ]
        }
      ]
    },
    "support.json": {
      "schema": "kapi.works.support/1",
      "items": [
        {
          "for": "visitor-list",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "Add your visitor to the visitor list by 5pm the day before they come. Reception can only welcome visitors they know about."
        },
        {
          "for": "guest-wifi",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "Visitors use the guest Wi-Fi. Reception gives them the details when they arrive. Visitors never join the staff network."
        },
        {
          "for": "arrival",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "When visitors arrive, they sign in at reception and wear a visitor badge."
        },
        {
          "for": "meet-them",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "Meet your visitor at reception yourself. Visitors never walk around the building alone."
        },
        {
          "for": "step-away",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "If you need to step away, hand your visitor to a colleague who knows they are there."
        },
        {
          "for": "sign-out",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "When the visit ends, walk your visitor back to reception. They sign out and hand back their badge."
        },
        {
          "for": "missing-badge",
          "source": "sha256:948642e33f97d60d8363e090540c080af3fb2dab9dcbd1d585eb992aede69237",
          "quote": "If a visitor leaves with their badge, tell reception the same day."
        }
      ]
    },
    "words/en-GB.json": {
      "$schema": "https://docs.kapiworks.com/schemas/words-1.json",
      "course.title": "Looking after visitors: a refresher",
      "course.summary": "A quick check of how {company.name} welcomes visitors. If you know it already, you'll be done in minutes.",
      "course.closing": "You've finished this refresher.",
      "common.contact-missing.reception": "Ask your manager who runs reception on your site.",
      "before-they-come.title": "Before they come",
      "before-they-come-list.title": "The visitor list",
      "before-they-come-wifi.title": "Getting online",
      "on-the-day.title": "On the day",
      "on-the-day-arrival.title": "Arriving",
      "on-the-day-meeting.title": "Meeting them",
      "on-the-day-step-away.title": "Stepping away",
      "when-they-leave.title": "When they leave",
      "when-they-leave-sign-out.title": "Signing out",
      "when-they-leave-badge.title": "A missing badge",
      "visitor-list.situation": "A supplier is coming to see you at 10am tomorrow.",
      "visitor-list.prompt": "What do you do today?",
      "visitor-list.why": "Reception can only welcome visitors they know about, so add yours by 5pm the day before.",
      "visitor-list.add": "Add them to the visitor list by 5pm",
      "visitor-list.add.why": "Reception will know who to expect.",
      "visitor-list.nothing": "Nothing, because reception will sort it out",
      "visitor-list.nothing.why": "Reception only knows about visitors on the list.",
      "guest-wifi.situation": "Your visitor needs the internet to show you a demo.",
      "guest-wifi.prompt": "Which network do they use?",
      "guest-wifi.why": "Visitors use the guest Wi-Fi and never join the staff network.",
      "guest-wifi.guest": "The guest Wi-Fi",
      "guest-wifi.guest.why": "Reception gives them the details when they arrive.",
      "guest-wifi.staff": "The staff network",
      "guest-wifi.staff.why": "Visitors never join the staff network.",
      "arrival.situation": "Your visitor has just come through the front door.",
      "arrival.prompt": "Which two things happen at reception? Choose two.",
      "arrival.why": "Signing in and a badge show who is in the building.",
      "arrival.sign-in": "They sign in",
      "arrival.sign-in.why": "Reception knows they're in the building.",
      "arrival.badge": "They get a visitor badge to wear",
      "arrival.badge.why": "Colleagues can see they're a visitor.",
      "arrival.find-you": "They find their own way to your desk",
      "arrival.find-you.why": "Visitors never walk around the building alone.",
      "meet-them.situation": "Reception calls to say your visitor is here.",
      "meet-them.prompt": "What do you do?",
      "meet-them.why": "You meet your own visitor, so they're never alone in the building.",
      "meet-them.go-down": "Go to reception and meet them",
      "meet-them.go-down.why": "Your visitor isn't left to find the way.",
      "meet-them.send-up": "Ask reception to send them up",
      "meet-them.send-up.why": "Visitors never walk around the building alone.",
      "step-away.situation": "You need to leave your meeting for ten minutes.",
      "step-away.prompt": "What about your visitor?",
      "step-away.why": "A colleague who knows they're there keeps your visitor company.",
      "step-away.colleague": "Hand them to a colleague who knows they're there",
      "step-away.colleague.why": "Your visitor is never on their own.",
      "step-away.alone": "Leave them in the meeting room",
      "step-away.alone.why": "Hand them to a colleague instead, so they're never on their own.",
      "sign-out.situation": "Your meeting with a visitor has finished.",
      "sign-out.prompt": "How does your visitor leave?",
      "sign-out.why": "Signing out shows reception that the visitor has gone.",
      "sign-out.walk": "You walk them to reception to sign out",
      "sign-out.walk.why": "They sign out and hand back their badge there.",
      "sign-out.alone": "They let themselves out",
      "sign-out.alone.why": "Walk them back, so they sign out and return their badge.",
      "missing-badge.situation": "After your visitor has gone, you notice they still had their badge on.",
      "missing-badge.prompt": "What do you do?",
      "missing-badge.why": "Reception needs to know about a missing badge the same day.",
      "missing-badge.tell": "Tell reception the same day",
      "missing-badge.tell.why": "Reception can then deal with the missing badge.",
      "missing-badge.wait": "Wait for them to post it back",
      "missing-badge.wait.why": "Reception needs to know the same day, not when it comes back."
    }
  }
}